INFOCOMM MEDIA DEVELOPMENT AUTHORITY (IMDA)Required to operate

Registration for Internet Access Service Providers And Resellers Class Licence

The Registration for Internet Access Service Providers and Resellers Class Licence is issued by the Infocomm Media Development Authority (IMDA) in Singapore for businesses providing internet access services to the public. This licence is perpetual, with processing typically completed within 4 working days for completed applications.

Validity
Perpetual
Processing time
within 4 working days for completed applications
Issuing authority
INFOCOMM MEDIA DEVELOPMENT AUTHORITY (IMDA)

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Who needs the Registration for Internet Access Service Providers And Resellers Class Licence

This licence applies to Singapore businesses registered under the following SSIC industry codes:

What's involved in getting the Registration for Internet Access Service Providers And Resellers Class Licence

The scope of the application — what must be in place, how the agency reviews, and where applications typically stall.

What this licence allows the business to do

This licence permits businesses to provide internet access services to the public, which can include a variety of settings such as single buildings, institutions, and residential or commercial complexes. It does not cover services provided solely to a company's own employees.

What must be in place before the licence can be granted

Before the licence can be granted, several key documents and conditions must be established. These include a detailed schematic of the delivery system, a diagram illustrating how the network connects to the Internet, and an acceptable use policy that outlines programming guidelines. Additionally, the business must ensure that it has the necessary infrastructure in place to support internet access services.

How the agency reviews and decides

The IMDA reviews the application by assessing the completeness of the documentation submitted. This includes evaluating the schematic and diagrams provided, which detail the network's architecture and its compliance with regulatory standards. The agency aims to ensure that the proposed service meets the necessary technical and operational requirements.

Common reasons applications stall

Applications can face delays for several reasons. Incomplete documentation is a frequent issue, particularly if the schematic or network diagrams do not meet the required standards. Additionally, if the proposed service does not align with the acceptable use policy or if there are concerns about the technical feasibility of the network setup, the application may be held up. Ensuring that all documentation is thorough and accurate can help mitigate these risks.

Required documents and prerequisites

Items the applicant typically needs ready before submitting:

  • Documents Needed
  • Charges
  • Programming Guidelines/Acceptable Use Policy
  • Schematic of the Delivery System
  • Diagram detailing how your network connects to the Internet, including information about host servers, routers, hubs, nodes, firewalls, network protocols and network implementation.

Registration for Internet Access Service Providers And Resellers Class Licence FAQ

Do I need this licence to start operating?

Yes, if your business intends to provide internet access services to the public in Singapore, obtaining this licence is essential. Operating without it could lead to regulatory penalties.

What can my business do once licensed?

Once licensed, your business can legally offer internet access services to various public entities, including residential complexes and commercial buildings, enhancing your service offerings and market reach.

What happens if I operate without it?

Operating without the necessary licence can result in significant penalties, including fines and potential legal action from regulatory authorities. It is crucial to secure the licence before commencing operations.

How does this fit relative to incorporating my company?

Securing this licence is a separate process from incorporating your company. It is advisable to consider obtaining the licence as part of your overall business setup to ensure compliance with regulatory requirements.

What's the most common reason applications get rejected?

The most common reason for application rejection is incomplete documentation. Ensuring that all required documents, such as the schematic of the delivery system and network diagrams, are accurately prepared can help avoid this issue.

Can a foreign-owned company hold this licence?

Yes, foreign-owned companies can apply for this licence in Singapore, provided they meet the necessary regulatory requirements and submit the required documentation.

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